Effective Date: January 1, 2025

1. Introduction

VENTUS SOCIAL MEDIA APPLICATIONS DEVELOPMENT & MANAGEMENT (“Company,” “we,” “us,” or “our”) operates Eternal Auto Blogger, a WordPress plugin for automated content generation (“Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. This policy is designed to comply with the General Data Protection Regulation (GDPR) for UK and EU users, the California Consumer Privacy Act (CCPA) for California residents, the Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian users, the Australian Privacy Act 1988, and applicable UAE data protection laws.

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when registering for our Service, making purchases, or contacting our support team. This includes: your full name; email address; billing address and payment information (processed securely through Stripe); WordPress website URL and technical configuration details; business or organization name; and any other information you choose to provide in communications with us.

2.2 Information Collected Automatically

When you use our Service, we automatically collect certain information including: device information such as browser type, operating system, and unique device identifiers; IP address and approximate geographic location; usage data including pages visited, features used, time spent on the Service, and interaction patterns; WordPress environment information including version, installed plugins, and theme data necessary for compatibility; and log data including server logs, error reports, and diagnostic information.

2.3 Information from Third-Party Services

Our Service integrates with third-party APIs including OpenAI, Anthropic, SerpAPI, and Google Custom Search Engine. We may receive information about your usage of these services as necessary to provide our Service functionality. We do not control the data practices of these third parties and recommend reviewing their respective privacy policies.

3. How We Use Your Information

We use the information we collect for the following purposes: to provide, maintain, and improve our Service; to process transactions and send related information including purchase confirmations and invoices; to send administrative information such as updates, security alerts, and support messages; to respond to your comments, questions, and requests and provide customer service; to monitor and analyze usage trends and preferences to improve user experience; to detect, prevent, and address technical issues, fraud, and security vulnerabilities; to comply with legal obligations and enforce our terms; and to personalize your experience and deliver content relevant to your interests.

3.1 Legal Bases for Processing (GDPR)

For users in the UK and EU, we process your personal data under the following legal bases: performance of a contract when processing is necessary to fulfill our contractual obligations to you; legitimate interests when processing is necessary for our legitimate business interests such as improving our Service, provided these interests do not override your rights; consent when you have given clear consent for us to process your personal data for a specific purpose; and legal obligation when processing is necessary to comply with a legal requirement.

4. Disclosure of Your Information

We may share your information in the following circumstances: with service providers who perform services on our behalf such as payment processing through Stripe, email delivery, hosting, and analytics; with third-party API providers such as OpenAI, Anthropic, and Google as necessary to provide Service functionality; in response to a request for information if required by law or if we believe disclosure is necessary to comply with legal process, investigate potential violations, or protect the rights, property, or safety of our users or others; in connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred as part of that transaction; and with your consent or at your direction.

We do not sell your personal information to third parties. We do not share your personal information with third parties for their direct marketing purposes without your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period varies depending on the context: active account information is retained while your account remains active and for a reasonable period thereafter; transaction records are retained for seven years as required for tax and accounting purposes; usage data and analytics are retained for twenty-four months; and support communications are retained for three years. Upon request, we will delete or anonymize your personal information unless retention is necessary for legal compliance or legitimate business purposes.

6. Your Rights and Choices

6.1 Rights Under GDPR (UK and EU Users)

If you are located in the UK or EU, you have the following rights: the right to access and obtain a copy of your personal data; the right to rectification of inaccurate personal data; the right to erasure of your personal data under certain conditions; the right to restrict processing of your personal data; the right to data portability in a structured, machine-readable format; the right to object to processing based on legitimate interests; and rights related to automated decision-making and profiling. To exercise these rights, contact us at help@eternalautoblogger.com. You also have the right to lodge a complaint with your local supervisory authority.

6.2 Rights Under CCPA (California Residents)

If you are a California resident, you have the right: to know what personal information we collect, use, disclose, and sell; to request deletion of your personal information; to opt-out of the sale of your personal information, though we do not currently sell personal information; and to non-discrimination for exercising your CCPA rights. To submit a request, contact us at help@eternalautoblogger.com. We will verify your identity before processing your request.

6.3 Rights Under PIPEDA (Canadian Users)

Canadian users have the right to: access your personal information held by us; challenge the accuracy and completeness of your information; and withdraw consent to the collection, use, or disclosure of your information, subject to legal or contractual restrictions.

6.4 Rights Under Australian Privacy Act

Australian users have the right to: access your personal information; request correction of inaccurate information; and make a complaint about a breach of the Australian Privacy Principles.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and United Arab Emirates, where our servers and service providers are located. These countries may have data protection laws different from those in your country. We implement appropriate safeguards for international transfers including standard contractual clauses approved by relevant authorities, ensuring adequate protection for your personal data regardless of where it is processed.

8. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using TLS/SSL protocols; secure storage of data with access controls; regular security assessments and updates; employee training on data protection practices; and incident response procedures for potential data breaches. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Service is not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children under eighteen. If we become aware that we have collected personal information from a child under eighteen, we will take steps to delete such information. If you believe we may have collected information from a child under eighteen, please contact us at help@eternalautoblogger.com.

10. Third-Party Links and Services

Our Service may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Service. Cookies are small data files stored on your device. We use essential cookies necessary for the operation of our Service; analytics cookies to understand how users interact with our Service; and preference cookies to remember your settings and preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Service may not function properly without cookies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We will also notify you via email for significant changes. Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:

VENTUS SOCIAL MEDIA APPLICATIONS DEVELOPMENT & MANAGEMENT

Address: 27th St., 241, Dubai, United Arab Emirates

Email: help@eternalautoblogger.com

Corporate Email: info@ventusserver.com

Phone: +971 58 549 1101

For UK/EU users, you may also contact your local data protection authority if you have concerns about how we handle your personal data.

14. UAE-Specific Provisions

For users in the United Arab Emirates, we comply with applicable UAE federal and emirate-level data protection regulations. Personal data is processed in accordance with the principles of lawfulness, fairness, and transparency. We take appropriate measures to ensure the security and confidentiality of your data as required under UAE law.